Sarajit Jaha
Tata Steel
Chief Business Transformation & Digital Solutions
Sarajit Jha has two dacades of General Management & Technology experience in the TAS - Leadership Development Cadre of the 100 bn USD+ Tata group covering Digital transformation, International Business Development, Brand Strategy, Turnaround Strategy, Business Vertical creations, Joint Ventures, Start ups, Merger & Acquisitions (M&A), Delivery Centre and Business Model overhauls.
His areas of significant expertise include
- Platformatization and Programmatic digital solutions at scale
- Stakeholder Management (Joint Ventures,Balancing Voice of Employee, Customer & Owner)
- Turnaround Strategy - (Revenue Model, Cost Optimization, People engagement & morale)
- Customer Experience Management Technology (Digital Media, CRM, Marketing Automation)
- Process Excellence (Balance Score Cards, Six Sigma, Total Operational Performance)
- Profitable Bottom/Middle of the Pyramid Initiatives (Rural Brands, Rural Delivery centers,affirmative action employment initiatives, Impact Sourcing)
- Verticals like Manufacturing, FMCG & Retail and Business process management
- Exploring & musing on Customer Life Cycle Management practice in the new world of Social, Enterprise Mobility, Analytics, Cloud Computing & Automation service offerings
