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Reimagine the future with Reimagine NEXT.

The 2021 run of the NASSCOM Product Conclave is focused on reimagining everything - how we think, live, work, collaborate and innovate. The 17th NPC will include 35+ hours of content, uniquely curated summits, networking and 1:1 connect sessions with the leading leaders in the world of innovative technological developments.

Date: 11th - 13th January 2021
To know more and register, please visit: www.productconclave.in
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Tuesday, January 12 • 3:30pm - 4:00pm
Transforming Customer Experiences: Adobe's Journey and Learnings

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In trying times, a good CX strategy is more important than ever. A Forrester Research states that Experience driven businesses are likely to witness 1.4X growth of their competition and increased customer lifetime. In today’s fast moving digital world, with convergence of technologies, how should companies think of experience, what are some best practices they can learn from? This fireside chat will delve into this theme with a global leader that is reimagining the Experience Economy. The chat will also delve into the evolution of the India Ecosystem and how entrepreneurs need to evolve to become world-class.
Moderator
avatar for Atul Batra

Atul Batra

Chair, NASSCOM Product Council, CTO, Manthan
Atul is CTO at Manthan, a global market leader for SaaS based analytics and AI products used by retail and consumer businesses in over 25 countries to drive better decision making. He is also Chair for India's NASSCOM Product Council (2017-19 and renominated for 2019-21) and a member... Read More →

Speaker
avatar for Anil Chakravarthy

Anil Chakravarthy

Executive Vice President & General Manager, Adobe
As Executive Vice President and General Manager, Anil Chakravarthy drives the vision and operations for Adobe’s Digital Experience business, one of the world’s largest SAAS businesses and the leader in the Customer Experience Management (CXM) category. In addition, he is responsible... Read More →

Tuesday January 12, 2021 3:30pm - 4:00pm IST
Main Stage
  Plenary, Fireside Chat

Attendees (92)